If you are unable to use your Chromebook because the Chromebook keeps turning off by itself then you’ve come to the right place, this guide will provide you with the necessary solutions to resolve this issue.
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Why Does My Chromebook Keep Shutting Down?
Chromebooks offer a budget-friendly and effective alternative to Windows laptops and Macbooks. However, there are instances where your Chromebook might unexpectedly shut down without any prior notice.
This occurs due to various functionality issues that Chrome OS users often encounter. Finding solutions to these problems, even the common ones, can be quite challenging.
The funny thing is that the online forums are filled with questions like “Why does my Chromebook keep turning off?” and “Why does my Chromebook keep shutting down?” alongside other perplexing inquiries.
How To Fix Chromebook Keep Turning Off Issue easily.
Just before you start to fix the Chromebook shutdown issue, it is important to note that the brand of your Chromebook doesn’t play a significant role, as most problems are related to software rather than hardware.
Therefore, regardless of the brand (HP, ASUS, ACER, etc.), the steps to resolve these errors remain the same.
If you face an issue where your Chromebook keeps turning off automatically, there could be many reasons behind it and I have discussed them below in the brief.
Instructions To Fix Chromebook Keep Turning Off Issue
Follow the below instructions one by one until your Chromebook keeps turning off issue isn’t resolved.
1. Outdated Software
An outdated version of Chrome OS could be one of the main reasons why your Chromebook keeps turning off and on.
To update your Chrome OS follow the steps below.
- Open Settings in your Chrome OS-supported Chromebook.
- Click on the About Chrome OS menu on the bottom left.
- Click on the Check for Update option and download the latest version.
- Install the latest version
Now you have successfully updated Chrome OS for your Chromebook.
Ensure that your Chromebook has a minimum of 50% battery before starting the installation of the updated Chrome OS. Any interruption during the process could result in bugs or even prevent your Chromebook from booting up.
2. Over Heating
Just like any other laptop hardware the Chromebook hardware produces heat and when the temperature rises rapidly chances are your Chromebook might stop working or even it can force your system to shut down.
If you observe that your Chromebook is getting hotter than before, it could be a sign that you need to take immediate precautions. There are various reasons for this, and I have listed some of the main ones below.
Possible Reasons for over-heating are given below:
- Excessive dust is present within Chromebook hardware.
- Blockage of air vents or when your Chromebook laptop fan stops working.
- Continuous use of heavy applications for long hours.
- Using and charging your Chromebook simultaneously for extended periods.
- The unused app running in the background continuously.
If your Chromebook gets too hot, it’s a good idea to use a cooling pad. Furthermore, it is recommended to take your Chromebook to a nearby service center for a simple inspection just in case your Chromebook shuts down unexpectedly many times.
This can assist in eliminating the excessive dust that may be causing your Chromebook to shut down repeatedly.
If you’re curious about checking the temperature of your Chromebook’s CPU to see if it’s running well or needs attention, you can refer to the guide below.
How to check the CPU temperature on a Chromebook
To check the CPU temperature on a Chromebook follow the steps below:
- Open Settings in your Chrome OS-supported Chromebook.
- Click on the About Chrome OS menu on the bottom left.
- Open the Diagnostics menu and select System.
Just below the Battery option, you can view the CPU option where you can monitor your CPU temperature or you can run a test to monitor if everything is fine.
3. Hard Reset Chromebook
If you have tried all the above-mentioned methods and none of them seems to work for fixing the issue then you can try to Hard Reset the Chromebook.
It is recommended to take a backup of your important data before you proceed to a hard reset as a hard reset includes deleting your files from the downloads folder.
To hard reset your Chromebook follow the steps below:
- Locate the Refresh icon key on your Chromebook keyboard.
- Press and hold the refresh key.
- Press and hold the power button, without releasing the refresh key.
- Release both the keys once you see the Chromebook start booting up.
You have successfully finished the hard reset of your Chromebook. This way you could resolve the Chromebook Keep Turning Off issue.
4. Chromebook Battery Health
One reason why your Chromebook keeps turning off could be poor battery health.
Like other laptops, Chromebooks rely on a battery for power when not plugged in. If the battery is not properly taken care of, it may result in unexpected shutdowns or even restarts.
To check battery health in your Chromebook follow the steps below:
- Open your Chromebook Notification Panel
- Click on the Settings icon available at the top right corner.
- Click on About Chrome OS
- Open the Diagnostics menu and select System.
- Now in the battery menu click on Run Charge Test
Now you can access all the necessary details about your Chromebook battery health such as cycle counts and usage information.
If your Chromebook battery health is below 50% then it is advised to get it replaced as this could solve the issue of the Chromebook turning off.
5. Other Possible Solutions To Fix Chromebook Keep Turning Off Issue
There could be more reasons why your Chromebook keeps turning off and on it is recommended to check these if your problem persists.
- Storage: Make sure you have enough free memory in your Chromebook to help the Chrome OS to function properly.
- Unwanted Apps: Remove any unwanted installed apps, if not needed.
- Reset Settings: Sometimes a simple reset can fix most of the bugs. Open Chrome OS Settings and click on reset by heading over to Reset Settings.
- Power Adapter: Check if your power adapter is working properly you can also try using a different power adapter.
Similar Post: How To Fix Chromebook Keyboard Typing Wrong Letters?
Final Words
By following the methods above you’ll be able to fix the issue and stop your Chromebook from shutting down by itself. Just make sure to take the mentioned precautions so that you won’t lose your data.
In case. if nothing works for you and you still observe that your Chromebook keeps turning off randomly, you can always visit the nearby service center to get it repaired.
If you have any questions or queries, mention them below in the comments.
How to fix an unresponsive Chromebook?
If your Chromebook becomes unresponsive then you can press and hold the power until you see a Chrome logo, this will initiate a reboot of the Chromebook.
Why does my Chromebook shut down when closed?
If your Chromebook shuts down when the lid is closed then navigate to Settings, click on Device, and select Power. Now enable the option “Sleep when the lid is closed”.
Why does my Chromebook keep turning off when I move it?
This issue can happen if you recently dropped your Chromebook as a sudden vibration like that often loses the battery connection.
Why does my Chromebook keep turning off randomly?
There could be various possible reasons for this issue including overheating and outdated software.
Hey there! I’m Ash Vashisht, a tech enthusiast and ex-marketing manager. I love diving into the world of technology and exploring cool innovations. Join me in unraveling the latest tech trends and insights.
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